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Store innovations: Which store tech makes business sense now?

by ShopperTrak on 13-07-20

What if we considered the coronavirus lockdown as retail’s ‘ramp up’ period – accelerating the process of change that ‘new retail’ and ‘omnichannel’ have long promised, but been slow to deliver? Industry experts around the world concur that nothing will be the same again. However there’s broad agreement that the future of retail post-COVID-19 –...

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How has Covid-19 affected retailers in the Middle East as stores start to reopen?

by ShopperTrak on 23-06-20

Retailers, buying groups and franchisees in the Middle East have all been impacted by Covid-19 and the gradual reopening of stores will simply add to their costs as they look to guarantee the health and safety of their staff and customers. However, they are adopting a range of initiatives to cope as well as position...

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Help, I need somebody! Service excellence drives sales in footwear retailing

by ShopperTrak on 30-01-20

Footwear brands have impressively kept pace with customer needs in 2019 and are therefore treading a path of growth. Currently worth over US$ 225 Bn, the global footwear market is expected to grow at the compound annual growth rate of 3.1% up to 2026, according to the latest Credence Research Global Footwear report – great...

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Article

Festive peak shopping 2019/20: Our guide reveals the Top 5 predicted busiest days around the world

by ShopperTrak on 21-11-19

Festive peak is bonanza time for Western retailers. Shopper numbers balloon, and stores enjoy a vital spike in annual sales. But when exactly will stores be busiest? As we head into the 2019/20 season our special report reveals the Top 5 predicted festive peak shopping days across the globe. Why the rush? It’s the season...

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MAPIC 2019: Why footfall data must play its part in shaping shopping destinations of the future

by ShopperTrak on 17-10-19

How should retail property professionals go about rethinking spaces and places, to inspire and delight shoppers for decades to come? World-renowned property show, MAPIC, is helping the industry find answers to this big, bold question, and ShopperTrak will be on hand to have our say on this and many other critical retail property matters. From...

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Article

Rethinking telecom retail: Stunning new formats dialling success

by ShopperTrak on 14-10-19

When it comes to purchasing the latest smartphone, the shopper experience truly blooms in a physical store, and telecom retailers are capitalising on the modern consumer’s fascination with lifestyle technology. Stores can reinforce a brand and convey elements in ways that online channels can’t. Customers can pick up the newest handset and test it in...

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Article

5 ways to supercharge fashion store power hours

by ShopperTrak on 08-10-19

How to use traffic data to build apparel store service levels and boost conversions during power hours ‘Power hours’ provide fashion stores with a traffic adrenaline rush that can really pep up the bottom line. Visitor numbers peak at these lucrative, busiest times of the day; the shop floor is buzzing and customers are wide...

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Article

Telecom Retail: 3 strategic questions in-store traffic data can answer for telecom retailers

by ShopperTrak on 25-09-19

With mobile technology evolving so fast, telecom retailers are working hard to meet newly-emerging customer needs. Shoppers often require specialist help when buying the latest handsets and accessories, setting up service contracts and loading apps. People counting technology can ensure the right numbers of sales assistants are available, and sales and service opportunities optimised. Our...

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